General Conditions of Sale and Use

Data Controller

Qollex.com is a 100% autonomous company dedicated to creating software for business management, real estate management and club management. All the data you entrust to us remains entirely within our closed ecosystem.

Type of Data Collected

We collect the following data:

  • Personal data: name, address, date of birth, etc.
  • Contact details: email address, telephone number, etc.
  • Demographic data.
  • Payment details (if applicable).
  • Browsing and behavioral data (cookies, server logs, etc.).

Data Collection Methods

Data is collected directly from you through registration forms, surveys or automatically through cookies and other tracking technologies as you navigate our site.

Purposes of Data Collection

The data is collected for the purpose of:

  • Process your requests and orders.
  • Improve our site and services.
  • Send you information and promotional offers (with your consent).

Legal Basis for Processing

We process your data on the basis of your consent, the performance of a contract, our legal obligations or our legitimate interest.

Data Sharing

We do not share your data with third parties. All data remains strictly confidential and secure within our ecosystem.

International Transfers

We do not transfer your data outside the European Union or the European Economic Area. However, all data is stored on DigitalOcean servers. To some extent, we are subject to their privacy policy.

Data Retention Period

We keep your data for as long as necessary for the purposes for which it was collected and in accordance with legal obligations.

User Rights

You have the right to access, rectify, erase, limit, port your data and object to the processing of your data. To exercise your rights, please contact us at the following email address: info@qollex.com.

Data Security

We have implemented security measures to protect your data from unauthorized access, alteration, disclosure or destruction. However, we are not immune to hacking or data corruption by malicious individuals.

Cookies

We use cookies to improve your user experience. You can manage or disable cookies via your browser settings.

Privacy Policy Updates

We reserve the right to update this privacy policy at any time. Changes will be posted on this page and will be effective immediately upon posting.

13. NEWSLETTER  

13.1. By accepting these conditions, the Client accepts that the Company may send him, at a frequency and in a form determined by the Company, a newsletter (information letter) which may contain information relating to his activity.  

13.2. When the Customer completes the registration process on the Site, he agrees to receive commercial offers 
from the Company for products or services similar to those subscribed to.  

14. APPLICABLE LAW AND JURISDICTION  

14.1. These T&Cs are governed by and interpreted in accordance with Belgian law, without taking into account the 
principles of conflicts of laws.  

14.2. In the event of a dispute that may arise in connection with the interpretation and/or execution of these General Terms and Conditions or in connection with these General Terms and Conditions, the Parties undertake to use their best efforts to attempt to resolve the dispute between them amicably. In the event of failure of such an amicable settlement, the Parties intend to submit any dispute to the exclusive jurisdiction of the Commercial Court of Verviers and Liège. 

Version 3.4.2024